Why Software-as-Service (SaaS)Works for Telecom Expense Management

Telecom expense management (TEM) software has struggled with the handling of very complex and ever changing electronic billing feeds from carriers. For on-premise software, this has led to extremely long implementation times and endless hours trying to process and normalize monthly data from numerous carriers. Adding to the complexity of processing data is the different billing formats (EDI, FTP, CD, NDM, Magnetic Tape, etc.) that each carrier uses and then determining which one provides the most consistent data. In the end, on-premise software solutions have proved to be counter-productive for telecom departments, creating dissatisfaction with companies using TEM solutions and gaining little return on their TEM investment.

Turning Point for Telecom Expense Management

The turning point for TEM solutions has been with the maturity of cloud computing, also referred to as on-demand, software-as-a-service (SaaS) solutions. This software delivery model has fundamentally changed the way TEM solutions operate. By using a TEM SaaS approach, companies do not spend any time loading or processing data, since it is all performed behind the scenes by the vendor. Companies can immediately leverage MBG’s unique expertise in processing electronic billing data and take advantage of the hundreds of custom readers MBG has already developed for numerous carriers. The companies that use TEM SaaS have benefited from this economical solution and have achieved the most impressive returns to date.

Tight Security

With SaaS, MBG takes great measures to ensure that the strictest security is placed around client data, along with access archived data. MBG maintains the highest security measures, using up-to-date encryption algorithms (Triple DES) and works diligently with each company to set-up a security infrastructure that meets their specific requirements. For this reason MBG currently works with some of the largest Fortune 100 companies. MBG is a SAS II certified organization and utilizes a Tier 1 world class data center.

Gain Clear Advantages

As an organization with over 20 years delivering TEM solutions, MBG Expense Management immediately recognizes the inherent advantages that SaaS provides for companies seeking TEM solutions. MBG was one of the first TEM vendors to migrate to this software model to benefit clients. The end result has been tremendous savings for clients at a lower cost. MBG's ability to load electronic billing data is so unique, it is the first and only TEM company to offer a free trial, allowing companies to see their data in the MBG TEM platform before making a purchasing decision.

• Implementation time is cut in half compared to on-premise software
  • Does not require any IT staff on the company side to maintain or operate once implemented
  • Upgrades are deployed seamlessly, without the need of any staff on the company end
• Faster ROI
• One-time set-up fee
• No additional fees for upgrades, maintenance, or data storage
• Removes all management of data and data processing
  • Eliminates having to maintain bill loaders for each carrier feed
  • Leverage expertise of 20+ years that MBG has accumulated in creating custom loaders for hundreds of carriers on behalf of all clients
  • Normalizes the data across all carriers
  • Ensures accuracy of the data being uploaded matches the bill of record
  • Data is archived up to a minimum of 24 months or longer depending on requirements
• TEM SaaS supports and scales easily to meet global requirements