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The Changing Landscape of Telecom
The telecom industry is undergoing sweeping changes. Nothing provides more evidence to this fact with regard to the regulatory changes that have been made over the recent year to repond to technological advances in telecom. This article provides a summary of the new regulatory changes, along with what to expect down the road.
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Insecure at the Airport
Thought that Wi-Fi connections to the hotspot where the problem when connecting at the airport? How about peer to peer connections between laptops over Wi-Fi…. Here are some simple rules to prevent security issues while traveling. Learn more » |
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Migrating to an IP Contact Center: Platforms and Products to Accelerate the Transformation Sponsored by Intel
Traditional call centers used landline phones to commmunicate with customers. Now, the contact center communicates across a wide variety of formats. This white paper provides an overview of this new IP-based contact center environment.Learn more »
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Two New Ways to Make the Internet Your Phone
Your ‘phone’ on a keychain? This article details a new development from Vonage that puts a phone on a USB thumbdrive. Learn more »
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TechCrunch
This popular blog is "dedicated to obsessively profiling and reviewing new Internet products and companies."
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