• Improving the Provisioning Process • Roll Out Tips for VoIP • Fast Facts & Figures on Wireless  Improving the Provisioning Process Leading analyst predictions for 2005 indicate that telecom rates will not be dropping anytime soon, forcing companies to continue to squeak out savings by improving internal processes. One place to start is by automating the provisioning process. Not only does this reduce errors and create greater efficiencies in managing telecom services, but enables the inventory to automatically be updated.   Roll Out Tips for VoIP IT professionals at the Fall VON 2004 conference discussed their experiences in rolling out an enterprise VoIP service. In this article, learn about their approaches and recommendations.   Fast Facts & Figures on Wireless According to IT Facts, wireless services now accounts for the largest portion of telecom spending for most enterprises. With wireless services growing at such a rapid rate, having an inventory system that keeps track of what plans, services, and devices each employee is using is as important as optimizing rate plans.