MBG is the leading provider of total enterprise telemanagement solutions for Fortune 500 companies and telecommunications carriers. Founded in 1990, MBG helps companies understand and control their enterprise-wide voice, data, and wireless telecommunications and associated services and costs. This approach enables large organizations to analyze, manage, monitor, and order all of their telecommunications and related IT services through a secure, centralized Web-based portal, even when working with multiple providers. MBG’s customers are successful in using telemanagement to optimize and enhance their business performance, competitiveness, and strategic decision-making.
By providing total visibility to these assets, services and costs, MBG not only enables its customers to eliminate costly errors, it give them the ability to achieve a “steady state” of telemanagement as the foundation for enterprise-wide business process improvement initiatives and total spend management. MBG customers further benefit from reduced manpower requirements and costs, improved vendor and negotiation management, and rapid, cost-justified adoption of new technologies. The result is more efficient overall processes and the ability to use telemanagement as a strategic competitive advantage.
The MBG Enterprise Telemanagement suite of solutions includes Provisioning, Inventory, Invoice Processing, and Corporate Chargeback solutions, which combine to provide complete, modular and scalable end-to-end solutions for customers. MBG’s flexible delivery model enables customers to co-manage telemanagement functions with MBG or to rely on MBG for complete management of those activities.
A unique vendor management function and scorecard spanning all MBG solutions provide a comprehensive strategic view of telemanagement. MBG enables the integration of telemanagement data with all Operating and Enterprise Support Systems (OSS, EOSS) and Enterprise Spend Management (ESM) systems and is the only vendor to offer a Global Telecom QuickStart Vendor and Service Analysis Program – this program delivers immediate cost savings and strategic planning benefits to MBG customers.
Headquartered in New York City, MBG processes more that $2 billion in annual telecommunications and IT charges and serves some of the largest multinational corporations, including CitiGroup, Ford Motor Company, HealthCare Corporation of America (HCA), Lehman Brothers, Marsh & McLennan Companies, Inc., MetLife Corporation, Microsoft Corporation, UBS, and Visteon Corporation.
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